Since 2000, our support team is the first point of contact for our customers for all kinds of technical and non-technical questions. Customers can rest assured that we are always available and have the right solution. A team of IT specialists quickly assists the customers.
We support our customers professionally and personally.
Professionally, by using the ITIL method to register and solve the problem. This way, we are able to apply continuous improvement and to use trouble-shooting to assist them properly.
Personally, because not all customers and problems are the same; our customers always get personal support from our team members. This experience ensures that our customers feel comfortable when they contact us. No matter what kind of product related question they have, we are always pleased to support them.
For your information, we supply end-to-end services throughout Europe consistently and we are located centrally in the EU. We can provide support in English, French, German, Spanish, Italian and Dutch.